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Sultan Estate
116, Karen Opposite KCB leadership Centre
P.O. Box: 20880 (00202)
Nairobi - Kenya

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Call Us

Main: +254 728 308 212
Alt: +254 782 308 212

Mon-Fri: 8:00 AM - 5:00 PM
Sat: 9:00 AM - 1:00 PM

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Our Location

Visit our offices in Nairobi for face-to-face consultations

Office Hours

Monday - Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Public Holidays Closed

For emergency service requests outside business hours, please call our 24/7 emergency line: +254 728 308 212

Getting Here

By Public Transport

Our office is accessible via matatus along Lunga Lunga Road. The closest stage is opposite the Aquatec Building. From the CBD, take matatus numbered 23 or 24.

By Private Vehicle

We have limited parking available at our premises. Additional parking can be found at the adjacent shopping center parking lot.

Accessibility

Our office is wheelchair accessible with ramps and an elevator. Please inform us in advance if you require any special accommodations.

Department Contacts

Connect directly with our specialized teams

Water Solutions

Email: water@lancheengineering.co.ke

Phone: +254 728 308 213

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Solar Energy

Email: solar@lancheengineering.co.ke

Phone: +254 728 308 214

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Home Solutions

Email: homes@lancheengineering.co.ke

Phone: +254 728 308 215

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Customer Support

Email: support@lancheengineering.co.ke

Phone: +254 728 308 216

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Frequently Asked Questions

Quick answers to common inquiries

We primarily serve Nairobi and surrounding counties, but undertake projects across Kenya and East Africa. Our water and solar solutions have been implemented in over 15 counties to date. For large-scale projects, we can operate in any location with proper planning and logistics.

For emergency service requests, we aim to respond within 2-4 hours in Nairobi and 24 hours in other locations. Standard service requests are typically addressed within 48 hours. Maintenance contract clients receive priority response times as outlined in their service agreements.

Yes, we offer free initial consultations either at our office, by phone, or virtually. This allows us to understand your needs and provide preliminary advice. Detailed feasibility studies and site assessments may involve nominal fees that are typically deductible from project costs if you proceed with our services.

Our workmanship is guaranteed for 2 years on all installations. Equipment warranties vary by manufacturer but typically range from 5-25 years for solar panels and 1-5 years for other components. We provide complete warranty documentation for all installed equipment and handle all warranty claims on behalf of our clients.

Yes, we've established partnerships with several financial institutions that offer favorable terms for water and solar energy projects. We can connect you with financing options including equipment leasing, installment plans, and green energy loans. Many of our clients qualify for financing that allows their energy savings to cover repayment costs.

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Ready to Start Your Project?

Contact our team today to schedule a consultation or request a quote for your water or solar energy needs.